Lettings Manager

Experience Essential

Driving License Essential Office Based With External Appointments

If you are an experienced Lettings Senior Negotiator, Assistant Manager, or current Lettings Manager feeling constrained by corporate micromanagement, unrealistic targets, or a capped commission structure, this is the strategic move you have been waiting for. Positioned right in the heart of Birmingham’s thriving property market, this role offers the perfect balance: the autonomy to run a branch as your own business, backed by the resources, reputation, and pipeline of one of the city's most respected independent agencies.

Why this company is different

Where many corporate agencies view lettings as an afterthought to sales, this business has spent over 15 years building a lettings-first powerhouse with an enviable market share across Birmingham. They have achieved consistent year-on-year growth not by chasing every low-margin instruction, but by delivering exceptional standards, maintaining high landlord retention rates, and fostering long-term relationships.

Staff turnover here is exceptionally low because the leadership team genuinely invests in their people. You will step into a supportive environment with modern, streamlined property management systems, strong administrative backing, and a dedicated marketing budget, allowing you to focus purely on driving business, building a high-performing team, and reaping the financial rewards.

The role

As Lettings Manager, you will take full operational ownership of the lettings department. You will lead from the front, setting the standard for market appraisals, fee structuring, and team development. Rather than being bogged down in administrative firefighting, your focus will be on strategic growth, converting high-value valuations, and developing a talented team.

Key responsibilities

• Driving department profitability and expanding portfolio market share across key Birmingham postcodes.
• Pitching for and winning high-quality instructions at strong fee levels.
• Leading, mentoring, and developing the lettings and property administration team.
• Analysing local market trends to adjust pricing strategies and capitalise on new developments.
• Ensuring total regulatory compliance across all tenancies and client accounts.
• Maintaining exceptional landlord relationships to maximise portfolio retention.
• Overseeing marketing campaigns for new properties to ensure rapid, high-yield lets.

What will help you succeed

• A proven track record in residential lettings valuation and business generation within the West Midlands market.
• Up-to-date knowledge of UK lettings legislation and compliance (ARLA/Propertymark qualification is advantageous).
• Strong leadership qualities with a natural ability to coach, inspire, and extract the best from your team.
• A consultative, premium approach to client relationship management rather than a transactional 'hard sell'.
• Full UK driving licence.

What is on offer

• Competitive basic salary of £33,000.
• Uncapped, highly rewarding commission structure with realistic On-Target Earnings (OTE) of £50,000+.
• Car allowance or company vehicle options plus paid city parking.
• 25 days annual leave plus bank holidays.
• Tailored leadership progression plans, including support towards senior director-level roles as the branch network expands.
• Clear work-life balance initiatives and structured working hours.

Ready to step into a role where your hard work directly impacts your earnings and career trajectory?

Apply directly today or contact our recruitment team for a confidential discussion about how this move aligns with your career goals.